Homeline · by TaskGrid

Welcome to Homeline

A quiet line between you and the people who keep your home running.

Homeline

The quiet line between you
and the people who keep
your home running.

Home isn't a place you manage. It's a place you live in. Homeline handles everything behind the scenes — the calls, the coordination, the follow-ups — so you never have to think twice about who's coming or why.

How it works

Four steps.
One seamless experience.

HomeLine fits naturally into the shape of a service job — from the first message to the final invoice. No new workflows for the business. No confusion for the customer.

Service Requested
Business Notified
01
Request
A homeowner submits a request and the business is connected instantly — no phone tag, no missed messages.
Appointment
Thu, May 29 · 9:00 AM
HVAC Technician · James R.
Reminder Sent
02
Schedule
The appointment lands directly in the customer's HomeLine — date, time, and tech name included. No confirmation call.
Scheduled
On the Way
In Progress
Completed
Live Update
03
Stay Updated
Every status change — On the Way, In Progress, Completed — appears in real time without a single call to the office.
Job Completed
Next time
Request another visit →
04
Follow Up
Invoice delivered. Relationship maintained. When the next job comes up, they know exactly how to reach you.
Mom waving at school bus, coffee in hand
01

No extra weight

"One less thing
on your mind."

Your morning doesn't need another source of stress. HomeLine quietly keeps your home connected while the day moves forward — no calls to make, nothing to track, nothing to forget.

When a technician is scheduled, you'll know. When a job status changes, you'll know. Everything happens in the app — so your morning stays yours.

Service tech consulting with couple in their living room
02

Clarity every time

"Every visit,
perfectly in sync."

No missed calls. No confusion. Clear communication before, during, and after every job — so nothing falls through the cracks and everyone knows exactly what comes next.

Appointment confirmations, job updates, estimates, and follow-ups all land in one thread tied to the service relationship — not buried in a text chain from six months ago.

Core features

Everything in
one place.

HomeLine replaces the scattered texts, missed calls, and awkward follow-ups with one clean app that keeps everyone on the same page — before, during, and after every job.

Job status, at a glance
From Scheduled to Completed — customers see exactly where their job stands without picking up the phone. No more "what's going on with my project?" calls.
Structured messaging
Not another group chat. Messages in HomeLine are tied to the job — appointment confirmations, estimates, follow-ups, and updates in one organized thread.
Push notifications
Customers get notified the moment a tech is scheduled, a job status changes, or an estimate is ready — no more missed texts or unanswered voicemails.
Service requests
When a homeowner needs work again, they request it directly through HomeLine — routing straight back to the business that already knows them.
Business connection
HomeLine is relationship-based, not a marketplace. Customers connect directly to the businesses they actually use, keeping every interaction personal and familiar.
CRM integration
Connects to Core natively. Also integrates with Jobber, Housecall Pro, and other tools — so businesses don't have to abandon what already works.

One source of truth

Every message.
Every update.
One thread.

Service businesses scatter their customer communication across too many places at once. HomeLine organizes the entire relationship — messages, job updates, estimates, and requests — into a single thread, tied to the job.

SMS Thread 8 unread
Email 3 unread
Phone Calls
Voicemail 2 new
Facebook Messages
Paper Invoice
GP
GreenPeak Landscaping
Job #1204 — Spring Cleanup
Live
Your technician is confirmed for Thursday at 9am.
Mon
Your estimate is ready — tap to review and approve.
Tue
Job status updated: In Progress.
Thu
All done. Your invoice has been sent. Thanks for choosing us.
Thu
Elderly couple on their porch talking with a service provider
03

Built on trust

"Know who's coming.
Know why they're there."

Build real relationships with the providers who care for your home. Every visit logged, every conversation saved — trust built slowly, over time, the way it should be.

The difference

What changes when
communication has a home.

Before HomeLine
Scattered across everything
Customer texts the business, then emails, then calls — and still isn't sure if anyone saw it.
Business has to manually update every customer via text or call — same message, repeated every time.
Appointment details live in a text thread from 6 months ago — nobody can find it when they need it.
After the job is done, the customer disappears. No way to re-engage without an awkward cold follow-up.
Invoices arrive by email, if at all — easy to miss, easy to ignore, easy to dispute.
With HomeLine
One organized customer thread
Customer opens HomeLine and sees exactly what's happening — no chasing, no confusion, no repeated questions.
Business updates the job status once. Every customer connected to that job sees it instantly and automatically.
Appointment details, messages, and history are all tied to the job — accessible in one tap, any time.
The customer stays connected after the job. When they need service again, they request it right inside HomeLine.
Invoices arrive as a push notification — visible, clear, and actionable directly in the app.
Family waving goodbye to service tech driving away at golden hour
04

Your people

"People you trust,
not strangers
you tolerate."

The people who show up at your home become part of your routine. Homeline keeps that relationship easy, warm, and human — so every visit feels familiar, not transactional.

Job tracking

Always know
where the job stands.

Instead of calling the office to ask "what's the status?", customers open HomeLine and see exactly where their job is — from the first scheduled visit to the final invoice.

Scheduled
Confirmed
On the Way
In Progress
Waiting Approval
Completed
Invoice Sent
GreenPeak Landscaping — Spring Cleanup
Updated 2 hours ago
In Progress

What it solves

The problems every
service business
already knows.

HomeLine wasn't built around a feature list. It was built around the specific friction that makes running a service business harder than it needs to be.

Customers left in the dark

Most service businesses lose trust not because of bad work, but because the customer experience feels disorganized. HomeLine gives customers a clean place to see what's happening at every stage.

Too many scattered channels

Texts, calls, emails, Facebook messages, voicemails — all for the same job. HomeLine brings the entire customer-facing conversation into one organized place.

Constant status questions

Businesses spend hours answering the same questions over and over. HomeLine lets customers check progress themselves — saving time on both sides.

Missed appointments and details

Customers forget times. They miss updates. Jobs get delayed. HomeLine keeps them informed with reminders and notifications that actually get seen.

Customers disappearing after one job

After a job is complete, most customers are gone unless the business chases them. HomeLine gives them a reason to stay connected and request the next service on their own.

Looking less modern than the work

A business can do high-quality work and still feel outdated because the customer experience is old-school. HomeLine gives smaller service businesses the feel of a big-company operation.

Dad arriving home to children running to greet him
05

What matters most

"Home is what happens
when everything else
runs smoothly."

When your home is quietly taken care of, you get to focus on what actually matters. HomeLine handles the coordination — you handle the moments.

No scrambling to remember who's coming or when. No hunting through texts to find the appointment time. Just the door opening and the people you expected, right on schedule.

Woman relaxing on the couch with her sleeping golden retriever
06

The actual point

"Peace of mind
isn't a luxury.
It's the point."

When your home runs quietly behind the scenes, you can actually rest. HomeLine does the coordinating so you don't have to carry it — so you can finally put it down.

The goal was never to add another app to your life. It was to make home feel like home again — where the logistics are handled, and the evenings are yours.

The TaskGrid platform

HomeLine is one piece
of a bigger picture.

Every component in the TaskGrid ecosystem has a role. HomeLine's role is keeping the customer connected — from the first visit to the last follow-up.

Entry
Portal
Brings the customer in. The first touchpoint between a business and a new contact.
Operations
Core
Manages the work internally. CRM, job tracking, scheduling, and team coordination.
You are here
HomeLine
Keeps the customer connected. The communication layer between the business and the people they serve.
Ecosystem
Integrations
Ties it all together. Works alongside Jobber, Housecall Pro, and other tools businesses already use.
Mother and son baking together in a warm green kitchen
07

Your rhythm, your rules

"Your home,
your rhythm."

Life at home moves at its own pace. Homeline fits into it — simply, calmly, without getting in the way. Because the best tools are the ones you forget are there.

Get started

Ready to bring some
quiet to your home?

Homeline is free to get started. Connect your first provider, log your first visit, and feel the difference in a week.

Get Started